I normally ship out once or twice a week so it may be a few days after your order is placed before it ships. I do ship more frequently around Christmas time.
Items will ship USPS 1st class or priority depending on the items being shipped =)
All sales are final. I am a small company of one person. It is not feasible for me to accept returns due to buyers remorse etc. However, did I ship the wrong item to you? Its a rare occurrence but if I did I will gladly exchange for the correct item and Ill even cover the postage. If there is any issue with the order contact me within 48 hours of reciept with the order number and the problem.
Item must be returned within: 10 Days of reciept in original, unused condition. Return shipping will be paid by: Seller. The correct item will be sent when the other is recieved back.
If an order is damaged in shipping please contact me within 48 hours with the order number, the issue, and photos of damage. All original artwork will be shipped with insurance within the United States and whenever possible. Damaged orders will be dealt with on a case by case basis, I will do my best to resolve the issue.
If there is any problem with your order please contact me right away and I will be glad to try and resolve the issue =)
You must contact me with any and all issues before 14 days time of reciept of the order, after this time no attempt will be made to resolve any issue.
Some countries will charge customs and or import duties when you pick up your order. These fees are solely the customers responsibility. I the seller accept no responsibility for these fees. I will not lie about the contents of any order to reduce these fees as I do not wish to commit mail fraud. Please check with your local postal office or tax authority to see if you will need to pay anything like this for your order so you don't get an unhappy surprise.
If you are from the UK and you would like to purchase something you will need to email me with the items you are interested in so that I can send you an invoice that includes VAT. I currently have no way to calculate this in my cart checkout system. Depending on the order I may not need to collect vat on my end. You will be responsible for all UK VAT either way.
All artwork and content on this website ©Alexandria Sandlin, all rights reserved. No unauthorized usage permitted.